Help Desk Technician in SOMERVILLE, NJ

 DESCRIPTION:

• Provide support to staff on all company supported applications.
• Troubleshoot computer problems and determine source, and advise on appropriate action.
• Complete application project-based work.
• 2-7 years of experience.
• Must be experienced with Windows up to and including the most current.
• Must be familiar with Active Directory (AD).
• Must be familiar with RSA/Secure ID.
• Must be familiar with how VPN functions.
• Must be familiar with IPV4 and IPV6.
• Must be familiar with Outlook/Exchange.
• Must be professional and courteous, customer service skills.
• Must be a self-starter.
• Must work well in a team environment.
• System Admin experience is preferred.
• Mac proficiency preferred.
• Remedy experience preferred.
• SCCM experience preferred.

RESPONSIBILITY

• Call handling, Trouble ticket creation, Trouble ticket remediation, Imaging

EDUCATION/CERTIFICATIONS:

• Must have an Associate’s Degree or higher.

Rangam Consultants is a minority, women-owned, disability workforce solutions global organization. Specialized in attracting and retaining talents globally for a rewarding career in IT, Engineering, Scientific, Clinical, Healthcare, Administrative, Finance, Business Management, and many more, while integrating veterans and individuals with disabilities into the workforce. Indeed, we connect career aspirants to relevant job opportunities, be it jobs in USA, UK, India, or Ireland. Also remote jobs, work-from-home jobs, or contract jobs in different verticals and industries.
Rangam strives to put job seekers first, giving them free access to search for jobs, post resumes, and research companies.Every day, we connect millions of people to new opportunities.