Workday Analyst in Abbott Park, IL

Workday Functional Consultant - HCM Core Operational Workday Core HCM Functional Support

Roles & Responsibilities:

• Manage incoming case queue and maintain focus on resolving customer cases quickly and effectively in line with service level agreements
• Clearly and succinctly document communications to customers using our issue management system
• Work directly with customers to research, troubleshoot and resolve HCM process and configuration issues in a timely manner.
• Test customer problems and resolve issues, often times functioning as the analyst/configurator to determine a solution
• Liaison with HRIS functional, technical, and security team members to highlight customer issues and identify solutions
• Effectively manage, prioritize and escalate customer issues as required
• Author and update applicable SDLC documents (e.g. requirements, testing)
• Provide status reports to Leadership
• Strong written and verbal communication skills are a must
• Prior Workday HCM work experience is a must
• Workday HCM certification is preferred
• Workday report and integration development/troubleshooting is preferred”
• 2 years minimum 3 - 5 years preferred

Rangam Consultants is a minority, women-owned, disability workforce solutions global organization. Specialized in attracting and retaining talents globally for a rewarding career in IT, Engineering, Scientific, Clinical, Healthcare, Administrative, Finance, Business Management, and many more, while integrating veterans and individuals with disabilities into the workforce. Indeed, we connect career aspirants to relevant job opportunities, be it jobs in USA, UK, India, or Ireland. Also remote jobs, work-from-home jobs, or contract jobs in different verticals and industries.
Rangam strives to put job seekers first, giving them free access to search for jobs, post resumes, and research companies.Every day, we connect millions of people to new opportunities.