Sales Support Specialist in Kennett Square, PA

• Owns setup and accuracy of prospective customer including relationships between the existing meters, credit, contracting and accounts.
• Liaises between sales and other functional departments to ensure proper communication throughout pre sales contract cycle.
• Maintains data accuracy on any changes in customer data (ownership changes for example).
• Owns verification of customer’s legal name thru the secretary of state websites.
• Owns setup and accuracy of transactional, hedge accounts and physical pool accounts.
• Manages the submission of credit requests.
• Manages the submission of standard contract requests.
• Manages and ensures accuracy of customer status in systems and communicates to account managers for locking purposes.
• Coordinates the completion of LDC enrollment paperwork where customer signatures are required.
• Owns transfer approval process from one salesperson to another.
• Manage and resolve all Siren Rules.
• Assist in data cleanup projects as assigned.
• Assist in sales and employee training as required.
• Assist in the development of process efficiencies as required for assigned markets.
• Assist in regression testing for systems impacting assigned markets and products.
• Provide pricing to AM/BDM for all sales segments, including addition of fees, adders and ancillary costs for assigned markets.
• Manage RFP mailbox, track RFP, coordinate pricing and response.

Requirements

• Candidates should possess strong analytical and administrative background
• Intermediate MS Excel skills (pivot tables, basic formulas)
• Experience with salesforce highly preferred
• 4 year college degree highly preferred

Rangam Consultants is a minority, women-owned, disability workforce solutions global organization. Specialized in attracting and retaining talents globally for a rewarding career in IT, Engineering, Scientific, Clinical, Healthcare, Administrative, Finance, Business Management, and many more, while integrating veterans and individuals with disabilities into the workforce. Indeed, we connect career aspirants to relevant job opportunities, be it jobs in USA, UK, India, or Ireland. Also remote jobs, work-from-home jobs, or contract jobs in different verticals and industries.
Rangam strives to put job seekers first, giving them free access to search for jobs, post resumes, and research companies.Every day, we connect millions of people to new opportunities.