Help Desk Support in Clinton, MS

This position will be part of the Sales Support Resource Center providing end user application support for several web-based applications via phone, email, chat, and chatter. Candidate will work in a fast paced, multi-tasking environment supporting sales teams across the world. The candidate will be responsible for researching issues and reporting any problems, updating and closing of open issues from Trouble Ticket systems and communicating back to the end user. The position requires basic technical knowledge to understand how best to coordinate assistance with appropriate HelpDesk staff. Customer service training and/or experience are extremely beneficial.

Rangam Consultants is a minority, women-owned, disability workforce solutions global organization. Specialized in attracting and retaining talents globally for a rewarding career in IT, Engineering, Scientific, Clinical, Healthcare, Administrative, Finance, Business Management, and many more, while integrating veterans and individuals with disabilities into the workforce. Indeed, we connect career aspirants to relevant job opportunities, be it jobs in USA, UK, India, or Ireland. Also remote jobs, work-from-home jobs, or contract jobs in different verticals and industries.
Rangam strives to put job seekers first, giving them free access to search for jobs, post resumes, and research companies.Every day, we connect millions of people to new opportunities.