Accounts Payable Processor in Baltimore, MD

• Accounts Payable Processor (APP) is direct/primary contact for Accounts Payable partner support. 
• APP performs activities for timely, accurate entry of invoices into Accounts Payable system.
• APP addresses partner issues utilizing established Management Model Program, Policies, Procedures, and Guidelines.
• APP provides informal, timely, end user support on Accounts Payable System activities.
• APP executes daily supporting activities based upon incoming partner inquiries and concerns.

Primary Duties & Accountabilities

• Must have experience with automated invoice processing (compared to manual processing), working in a high volume environment
• Daily Accounts Payable Partner – Issue Support
  • Batch and scan hard copy invoices receipted USPS into validation system workflow
  • Processing of Invoices into Accounts Payable System
  • Identify, execute, and communicate solutions for trending issues based on partner interactions
  • Address partner questions/concerns on a daily basis via phone, email, and other contact methods
  • Assists partners in the payment approval process
  • Process receipted email invoices into validation system workflow
  • Validate for accuracy via system workflow all invoices prior to entry into Accounts Payable System
• Daily Accounts Payable Partner – Program, Policy, Procedure, Process Support
  • Provide support and guidance to partners that assist in ensuring adherence to Accounts Payable program, policies, procedures, and processes
  • Identify and assist in testing existing training tools and guidelines that assist partners in performing accounts payable processing and navigating accounts payable system
• Additional Organizational Supporting Activities
  • Back up AP Post Processor and Expense Management Processor positions
  • Preparation and processing of 3rd party refund checks
  • Open and distribute departmental mail (identifying invoices for processing)
  • Assist in research and resolution of UN enterable/rejected invoices
  • Additional Projects and Duties as assigned

Qualifications:

• High School Diploma or Equivalent (i.e., GED) or Associates Degree.
• Proficient personal computer skills
• Ability to proactively manage work load, resolve and escalate issues to Management
• Display excellent partner service skills
• Ability to follow defined processes while identifying areas for improvement
• Proficiency with Passport/MS Office or equivalent Accounts Payable System
• Ability to work in a consistently high volume environment
• Proficient in MS Office including Outlook, Word, Excel
• Ability to work in a deadline driven environment and support AP/Credit Card Team in meeting partner needs
• Detail oriented with a high level of accuracy

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